It’s a Matter of Trust
If you entrust your valuable corporate documents to a reputable audio transcription services provider, you would expect accurate, cost-effective and timely submission of your documents. If the quality of work being submitted to you is too lousy and you still have to ask one of your team members to check the quality of the file, then the time and operational savings you expected to save are immediately lost! Transcription quality control is an important factor and it is important to pay full attention to it. You may have been wronged by their compelling advertisement saying that the price they offer is right and they can deliver the files with immediate availability. They may have also made you believe that you would meet the deadline, but in reality, the poor work quality could eat up most of the time you expected to save.
Commitment to Accuracy
Transcription service providers would offer high accuracy outputs, which is very easy to promise but these promises are always easier said than done. If the service provider you seek lacks an established record, quality certifications, and clear quality control model, your only option to test for accuracy is to verify the work being delivered.
Open and Honest Communication
Before even reviewing document outputs, commitment to specific turnaround times could often raise some concerns. Freelance workers who are hungry for a job could work around the clock to meet your deadline, but in the end, there would be several problems with your files. The deadline you have given might not be attainable even before the project has begun. A professional transcription service provider will be upfront with the deadline you are trying to meet.
Choosing a professional transcription service with open and honest feedback will allow you to adjust your quality expectations rather than holding on to promises that file issues can be fixed immediately.
The 3-Tiered Model
A well-trained transcriptionist with relevant work experience could provide a great solid foundation in building a quality control model. If there are misunderstandings and miscommunications in the material, it can be addressed through requests for supporting reference materials (if needed) and an additional research for verification. Once done with the transcription, the work is checked the second time around with a specific set of criteria like formatting errors, phonetics, blanks, and typographical errors.
Overcoming the risk of familiarity blindness, where extended exposure to the document could make you blind to errors, there is a qualified quality analyst then needs to examine the file. With the addition of a third tier analyst, fresh perspective that is not yet immersed or exposed to the document for hours and hours could ensure that the document is triple-checked for any errors of the document. Efficient and accurate transcription work will be delivered at the highest quality that comes with a competitive price. Our services can give you the peace of mind that you need because you are assured, knowing that your business and corporate documents are in safe and secure hands.
Having a 3 Tier Quality Control Model for transcription guarantees that the output will be high quality and error free. This is how iScribed works in order to guarantee that the outputs served to you are the best quality you can get from a transcription provider. Try our services and give us a call or visit our website to know more about are competitive prices and quality work.